Service Desk Contact Information

You can contact the tebicom Service Desk for all requests or incidents by phone (+41 26 422 36 11), by email (help@tebicom.ch) or via our Service Desk portal (link below). Our teams respond to your requests Monday to Friday (excluding public holidays), from 7:00 AM to 6:00 PM.

Email to Helpdesk Service Desk Portal JIRA documentation

Remote assistance

To allow our technicians to remotely control your computer, please download and run TeamViewer QuickSupport for your operating system.

TeamViewer QuickSupport