{"id":5128,"date":"2022-09-06T16:55:26","date_gmt":"2022-09-06T14:55:26","guid":{"rendered":"https:\/\/www.tebicom.ch\/?p=5128"},"modified":"2026-06-18T08:32:27","modified_gmt":"2026-06-18T08:32:27","slug":"case-study-ello-communications","status":"publish","type":"actualite","link":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/","title":{"rendered":"Case study \u2013 ello communications"},"content":{"rendered":"<p><a href=\"https:\/\/www.linkedin.com\/company\/ellocommunications\/\" data-attribute-index=\"0\" data-entity-hovercard-id=\"urn:li:fs_miniCompany:19010177\" data-entity-type=\"MINI_COMPANY\">Hello Communications<\/a>, a connectivity provider in the canton of Neuch\u00e2tel, has entrusted\u00a0<a href=\"https:\/\/www.linkedin.com\/company\/tebicom-sa\/\" data-attribute-index=\"2\" data-entity-hovercard-id=\"urn:li:fs_miniCompany:122524\" data-entity-type=\"MINI_COMPANY\">Tebicom SA<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.linkedin.com\/company\/m-files-corporation\/\" data-attribute-index=\"4\" data-entity-hovercard-id=\"urn:li:fs_miniCompany:118361\" data-entity-type=\"MINI_COMPANY\">M-Files<\/a>\u00a0to computerize their business.<\/p>\n<p>Results:<br \/>\n\u2705 2 days instead of 2 weeks for customer file processing<br \/>\n\u2705 Reduced administrative burden, eliminates double or triple entries<br \/>\n\u2705 20% increase in productivity for the Customer Relations Department<\/p>\n<p><a href=\"http:\/\/tebicom.ch\/wp-content\/uploads\/2022\/09\/Case-Study-ello-communications-French-1.pdf\">See the case study<\/a><\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=ecm&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6970486507971244032\" data-attribute-index=\"6\">#ecm<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=ged&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6970486507971244032\" data-attribute-index=\"7\">#ged<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=digitalisation&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6970486507971244032\" data-attribute-index=\"8\"># Digitalization<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Ello Communications, a connectivity provider in the canton of Neuch\u00e2tel, has partnered with Tebicom SA and M-Files to digitize its operations. Results: \u2705 2 days instead of 2...<\/p>","protected":false},"featured_media":5131,"template":"","pole":[9],"categorie_actu":[],"class_list":["post-5128","actualite","type-actualite","status-publish","has-post-thumbnail","hentry","pole-solutions"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"ello communications, fournisseur de connectivit\u00e9 dans le canton de Neuch\u00e2tel a fait confiance \u00e0 Tebicom SA et M-Files pour informatiser son activit\u00e9. R\u00e9sultats: \u2705 2 jours au lieu de 2 semaines pour le traitement des dossiers clients \u2705 R\u00e9duction de la charge administrative, \u00e9limine les doubles ou triples entr\u00e9es \u2705 20% de productivit\u00e9 en plus pour le D\u00e9partement Relation Client\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"google-site-verification\" content=\"mziEbzH8RESbtsPWQH68LAgByCrQYLTHu6BJTQOfNCg\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"tebicom - Votre strat\u00e9gie num\u00e9rique, notre priorit\u00e9.\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Case study \u2013 ello communications - tebicom\" \/>\n\t\t<meta property=\"og:description\" content=\"ello communications, fournisseur de connectivit\u00e9 dans le canton de Neuch\u00e2tel a fait confiance \u00e0 Tebicom SA et M-Files pour informatiser son activit\u00e9. R\u00e9sultats: \u2705 2 jours au lieu de 2 semaines pour le traitement des dossiers clients \u2705 R\u00e9duction de la charge administrative, \u00e9limine les doubles ou triples entr\u00e9es \u2705 20% de productivit\u00e9 en plus pour le D\u00e9partement Relation Client\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2022-09-06T14:55:26+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-06-18T08:32:27+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Case study \u2013 ello communications - tebicom\" \/>\n\t\t<meta name=\"twitter:description\" content=\"ello communications, fournisseur de connectivit\u00e9 dans le canton de Neuch\u00e2tel a fait confiance \u00e0 Tebicom SA et M-Files pour informatiser son activit\u00e9. R\u00e9sultats: \u2705 2 jours au lieu de 2 semaines pour le traitement des dossiers clients \u2705 R\u00e9duction de la charge administrative, \u00e9limine les doubles ou triples entr\u00e9es \u2705 20% de productivit\u00e9 en plus pour le D\u00e9partement Relation Client\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/case-study-ello-communications\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/tebicom.ch\\\/en\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/#listItem\",\"name\":\"Actualit\\u00e9s\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/#listItem\",\"position\":2,\"name\":\"Actualit\\u00e9s\",\"item\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/pole\\\/solutions\\\/#listItem\",\"name\":\"Solutions\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/pole\\\/solutions\\\/#listItem\",\"position\":3,\"name\":\"Solutions\",\"item\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/pole\\\/solutions\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/case-study-ello-communications\\\/#listItem\",\"name\":\"Case study &#8211; ello communications\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/#listItem\",\"name\":\"Actualit\\u00e9s\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/case-study-ello-communications\\\/#listItem\",\"position\":4,\"name\":\"Case study &#8211; ello communications\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/pole\\\/solutions\\\/#listItem\",\"name\":\"Solutions\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/#organization\",\"name\":\"tebicom\",\"description\":\"Votre strat\\u00e9gie num\\u00e9rique, notre priorit\\u00e9.\",\"url\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/tebicom.ch\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/cropped-Tebicom_LOGO-PRINCIPAL_Baseline_RVB-Vecto.jpg\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/case-study-ello-communications\\\/#organizationLogo\",\"width\":512,\"height\":512},\"image\":{\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/case-study-ello-communications\\\/#organizationLogo\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/case-study-ello-communications\\\/#webpage\",\"url\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/case-study-ello-communications\\\/\",\"name\":\"Case study \\u2013 ello communications - tebicom\",\"description\":\"ello communications, fournisseur de connectivit\\u00e9 dans le canton de Neuch\\u00e2tel a fait confiance \\u00e0 Tebicom SA et M-Files pour informatiser son activit\\u00e9. R\\u00e9sultats: \\u2705 2 jours au lieu de 2 semaines pour le traitement des dossiers clients \\u2705 R\\u00e9duction de la charge administrative, \\u00e9limine les doubles ou triples entr\\u00e9es \\u2705 20% de productivit\\u00e9 en plus pour le D\\u00e9partement Relation Client\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/case-study-ello-communications\\\/#breadcrumblist\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/tebicom.ch\\\/wp-content\\\/uploads\\\/2022\\\/09\\\/Capture-decran-2022-09-06-a-16.56.07.png\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/case-study-ello-communications\\\/#mainImage\",\"width\":1420,\"height\":708},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/actualites\\\/case-study-ello-communications\\\/#mainImage\"},\"datePublished\":\"2022-09-06T16:55:26+02:00\",\"dateModified\":\"2026-06-18T08:32:27+02:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/\",\"name\":\"tebicom SA\",\"description\":\"Votre strat\\u00e9gie num\\u00e9rique, notre priorit\\u00e9.\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/tebicom.ch\\\/en\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Case study \u2013 ello communications - tebicom","description":"ello communications, fournisseur de connectivit\u00e9 dans le canton de Neuch\u00e2tel a fait confiance \u00e0 Tebicom SA et M-Files pour informatiser son activit\u00e9. R\u00e9sultats: \u2705 2 jours au lieu de 2 semaines pour le traitement des dossiers clients \u2705 R\u00e9duction de la charge administrative, \u00e9limine les doubles ou triples entr\u00e9es \u2705 20% de productivit\u00e9 en plus pour le D\u00e9partement Relation Client","canonical_url":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"google-site-verification":"mziEbzH8RESbtsPWQH68LAgByCrQYLTHu6BJTQOfNCg","miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/tebicom.ch\/en#listItem","position":1,"name":"Home","item":"https:\/\/tebicom.ch\/en","nextItem":{"@type":"ListItem","@id":"https:\/\/tebicom.ch\/en\/actualites\/#listItem","name":"Actualit\u00e9s"}},{"@type":"ListItem","@id":"https:\/\/tebicom.ch\/en\/actualites\/#listItem","position":2,"name":"Actualit\u00e9s","item":"https:\/\/tebicom.ch\/en\/actualites\/","nextItem":{"@type":"ListItem","@id":"https:\/\/tebicom.ch\/en\/pole\/solutions\/#listItem","name":"Solutions"},"previousItem":{"@type":"ListItem","@id":"https:\/\/tebicom.ch\/en#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/tebicom.ch\/en\/pole\/solutions\/#listItem","position":3,"name":"Solutions","item":"https:\/\/tebicom.ch\/en\/pole\/solutions\/","nextItem":{"@type":"ListItem","@id":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/#listItem","name":"Case study &#8211; ello communications"},"previousItem":{"@type":"ListItem","@id":"https:\/\/tebicom.ch\/en\/actualites\/#listItem","name":"Actualit\u00e9s"}},{"@type":"ListItem","@id":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/#listItem","position":4,"name":"Case study &#8211; ello communications","previousItem":{"@type":"ListItem","@id":"https:\/\/tebicom.ch\/en\/pole\/solutions\/#listItem","name":"Solutions"}}]},{"@type":"Organization","@id":"https:\/\/tebicom.ch\/en\/#organization","name":"tebicom","description":"Votre strat\u00e9gie num\u00e9rique, notre priorit\u00e9.","url":"https:\/\/tebicom.ch\/en\/","logo":{"@type":"ImageObject","url":"https:\/\/tebicom.ch\/wp-content\/uploads\/2026\/06\/cropped-Tebicom_LOGO-PRINCIPAL_Baseline_RVB-Vecto.jpg","@id":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/#organizationLogo","width":512,"height":512},"image":{"@id":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/#organizationLogo"}},{"@type":"WebPage","@id":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/#webpage","url":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/","name":"Case study \u2013 ello communications - tebicom","description":"ello communications, fournisseur de connectivit\u00e9 dans le canton de Neuch\u00e2tel a fait confiance \u00e0 Tebicom SA et M-Files pour informatiser son activit\u00e9. R\u00e9sultats: \u2705 2 jours au lieu de 2 semaines pour le traitement des dossiers clients \u2705 R\u00e9duction de la charge administrative, \u00e9limine les doubles ou triples entr\u00e9es \u2705 20% de productivit\u00e9 en plus pour le D\u00e9partement Relation Client","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/tebicom.ch\/en\/#website"},"breadcrumb":{"@id":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/#breadcrumblist"},"image":{"@type":"ImageObject","url":"https:\/\/tebicom.ch\/wp-content\/uploads\/2022\/09\/Capture-decran-2022-09-06-a-16.56.07.png","@id":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/#mainImage","width":1420,"height":708},"primaryImageOfPage":{"@id":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/#mainImage"},"datePublished":"2022-09-06T16:55:26+02:00","dateModified":"2026-06-18T08:32:27+02:00"},{"@type":"WebSite","@id":"https:\/\/tebicom.ch\/en\/#website","url":"https:\/\/tebicom.ch\/en\/","name":"tebicom SA","description":"Votre strat\u00e9gie num\u00e9rique, notre priorit\u00e9.","inLanguage":"en-US","publisher":{"@id":"https:\/\/tebicom.ch\/en\/#organization"}}]},"og:locale":"en_US","og:site_name":"tebicom - Votre strat\u00e9gie num\u00e9rique, notre priorit\u00e9.","og:type":"article","og:title":"Case study \u2013 ello communications - tebicom","og:description":"ello communications, fournisseur de connectivit\u00e9 dans le canton de Neuch\u00e2tel a fait confiance \u00e0 Tebicom SA et M-Files pour informatiser son activit\u00e9. R\u00e9sultats: \u2705 2 jours au lieu de 2 semaines pour le traitement des dossiers clients \u2705 R\u00e9duction de la charge administrative, \u00e9limine les doubles ou triples entr\u00e9es \u2705 20% de productivit\u00e9 en plus pour le D\u00e9partement Relation Client","og:url":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/","article:published_time":"2022-09-06T14:55:26+00:00","article:modified_time":"2026-06-18T08:32:27+00:00","twitter:card":"summary_large_image","twitter:title":"Case study \u2013 ello communications - tebicom","twitter:description":"ello communications, fournisseur de connectivit\u00e9 dans le canton de Neuch\u00e2tel a fait confiance \u00e0 Tebicom SA et M-Files pour informatiser son activit\u00e9. R\u00e9sultats: \u2705 2 jours au lieu de 2 semaines pour le traitement des dossiers clients \u2705 R\u00e9duction de la charge administrative, \u00e9limine les doubles ou triples entr\u00e9es \u2705 20% de productivit\u00e9 en plus pour le D\u00e9partement Relation Client"},"aioseo_meta_data":{"post_id":"5128","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2023-06-28 10:16:01","updated":"2026-06-22 19:59:12","seo_analyzer_scan_date":null,"focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/tebicom.ch\/en\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/tebicom.ch\/en\/actualites\/\" title=\"Actualit\u00e9s\">Actualit\u00e9s<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/tebicom.ch\/en\/pole\/solutions\/\" title=\"Solutions\">Solutions<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tCase study \u2013 ello communications\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/tebicom.ch\/en"},{"label":"Actualit\u00e9s","link":"https:\/\/tebicom.ch\/en\/actualites\/"},{"label":"Solutions","link":"https:\/\/tebicom.ch\/en\/pole\/solutions\/"},{"label":"Case study &#8211; ello communications","link":"https:\/\/tebicom.ch\/en\/actualites\/case-study-ello-communications\/"}],"_links":{"self":[{"href":"https:\/\/tebicom.ch\/en\/wp-json\/wp\/v2\/actualite\/5128","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tebicom.ch\/en\/wp-json\/wp\/v2\/actualite"}],"about":[{"href":"https:\/\/tebicom.ch\/en\/wp-json\/wp\/v2\/types\/actualite"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tebicom.ch\/en\/wp-json\/wp\/v2\/media\/5131"}],"wp:attachment":[{"href":"https:\/\/tebicom.ch\/en\/wp-json\/wp\/v2\/media?parent=5128"}],"wp:term":[{"taxonomy":"pole","embeddable":true,"href":"https:\/\/tebicom.ch\/en\/wp-json\/wp\/v2\/pole?post=5128"},{"taxonomy":"categorie_actu","embeddable":true,"href":"https:\/\/tebicom.ch\/en\/wp-json\/wp\/v2\/categorie_actu?post=5128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}